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Beyond EMR: Technology and Medical Homes - Telehealth, Care Transitions and Closing the Technology Skill Gap  
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Ask what technology is needed to transform primary care practices, and often suggested is the Electronic Medical Record. However, technology skills and technological tools needed in the outpatient environment often exceed the EMR alone. Leveraging technology can improve care quality and facilitate delivery of proactive care. In order to deliver proactive care, skilled professionals need allocated time and they need data. Yet having access to data does not necessarily equate with using data in an informed manner. In some cases, additional technological solutions are needed. In other cases, the people working in a practice need training and coaching to close the technological skill gaps in their organization.

Beyond clinical changes, which are universally recognized as constant, the technology and software in use in health care continues to change and evolve. Many people who have expertise in using their EMR are not comfortable using software which is often associated only with the business environment. People in all practices could benefit from recognizing and admitting their skill gaps. Leaders should consider that technical skills are not only pertinent to funding and training on EMR systems; but additional skill maintenance, training, and support are also required.

During this session, case examples will be provided detailing how technology has been employed at one health network to facilitate the development of patient-centered medical homes; addresses topics including a care transitions initiative, the use of community care teams and the technology associated with it, along with practice facilitators to build staff technical tools and skill sets.

The session will also address telehealth use cases in medical home settings, addressing different modes of telehealth transmission and platforms. During this age of innovation adoption, to stay relevant in health care, PCPs are challenged to change their present method of patient care delivery. The opportunity to incorporate telehealth services provides practices with a viable solution to meet the shifting demands of patient care. Selecting a robust telehealth platform with core features that support documentation, referrals, coding, billing, peripherals, cash payments, and co-pays enhances provider ease of use and adoption.

Please join us Thursday, August 20th, 2015 at 1:00 PM Eastern as Nyann Biery from the Lehigh Valley Health Network
Department of Family Medicine; Denise Woodworth with Populytics and the Lehigh Valley Health Network; Kay Ellen Werhun with the Lehigh Valley Health Network; Charlene McFeeley with the The River Practice and ExamMed; and Barbara Pyle with The River Practice and Western Maryland Health System, provide a one hour discussion of Telehealth, Care Transitions and Closing the Technology Skill Gaps in the HealthcareWebSummit event: Beyond EMR: Technology and Medical Homes
Learning Objectives
Participants will be able to:
  1. Review use cases in how technology has been adopted for a health network's medical homes
  2. Consider the use of associated technology in care transitions initiatives, and the use of community care teams
  3. Understand the challenges in PCMH technology adoption given organizational gaps in technology skills
  4. Explore the use of practice facilitators in closing staff technology skill gaps
  5. Examine various use cases of telehealth in medical home settings
  6. Identify required telehealth features to support provider east of use and adoption
  7. Engage in interactive learning through online question submission, attendee feedback and opportunity for follow up questions, and networking with attendees, faculty and other professionals through dedicated LinkedIn group
Who Should Attend

Interested attendees would include:

  • C-Suite Executives
  • Transformation, Innovation and Integration Executives and Staff
  • Medical Directors
  • Population Health Management Executives and Staff
  • Care Management and Coordination Executives and Staff
  • Technology Directors
  • Network Management Executives and Staff
  • Provider Contracting Executives and Staff
  • Accountable Care Executives and Staff
  • Managed Care Executives and Staff
  • Planning and Strategic Executives and Staff
  • Business Development Executives and Staff
  • Business Intelligence and Analytics Staff
  • Other Interested Parties

Attendees would represent organizations including:

  • Patient-Centered Medical Homes
  • Hospital Systems
  • Provider Networks
  • Accountable Care Organizations
  • Medical Groups
  • Other Providers
  • Health Plans
  • Government
  • Pharmaceutical Organizations
  • Solutions Providers
  • Associations, Institutes and Research Organizations
  • Media
Beyond EMR: Technology and Medical Homes - Telehealth, Care Transitions and Closing the Technology Skill Gap
  Individual Registration Fee: $195. webinar flash drive with video syncing slides and recorded audio, plus presentation pdf file: $45 for attendees; $260 for non-attendees after the event. Register online or download the event brochure.
Register Now   Corporate Site licensing also available. Click here to register or call 209.577.4888 We look forward to your participation in this event!
Denise Woodworth

Denise Woodworth,
Clinical Informatics Business Analyst
Lehigh Valley Health Network


Denise Woodworth, MBA is Clinical Informatics Business Analyst at Populytics, a wholly-owned subsidiary of Lehigh Valley Health Network (LVHN). She has held progressively responsible positions with organizations affiliated with LVHN since 2006.

Denise joined LVHN as a Practice Manager in 2006. In late 2007, she became a Sales and Marketing Data Analyst for Valley Preferred, a provider owned PPO affiliated with LVHN. In 2011 she took the position of Clinical Informatics Business Analyst with LVHN, and in 2013 assumed this responsibility for Populytics, a complete population health management and analytics firm. Solutions include population health analytics, health benefits administration, health benefits consulting, clinical care coordination, and BeneFIT Corporate Wellness programs.

Prior to her tenure at LVHN, she served as Business Manager at Midwifery of Manhattan for three years, as a Consultant with the Medical Business Advisory Group for two years, and as a Practice Liaison with the Medical Associates of the Lehigh Valley for two years.

Denise received her MBA in Healthcare Administration from Temple University in 1995. In 2013, she completed the two- year Post-Masters Certificate in Health Informatics from the University of Illinois at Chicago. In 2014, she earned the NCQA PCMH Content Expert Certification. Denise has facilitated 11 practices to successful NCQA accreditation.

Nyann Biery

Nyann Biery, MS
Manager of Program Evaluation, Department of Family Medicine
Lehigh Valley Health Network


Nyann is the Manager of Program Evaluation for Lehigh Valley Health Network’s Department of Family Medicine. For the past 9 years, Nyann has worked as a core faculty educating Family Medicine Residents in the skills related to research and quality improvement. Nyann received her Master’s degree in Epidemiology from the University of California, Davis. Nyann’s projects include the evaluation of the Patient Centered Medical Home at LVHN, the evaluation of the residency educational redesign “p4”, as well as working within the outpatient practices to evaluate practice improvement efforts. Nyann has presented her work at several conferences and has been published within several peer-reviewed journals.

Prior to her tenure at LVHN, Nyann worked for the California Department of Health Services, Office of AIDS, Prevention, Research and Evaluation and was a teaching assistant at UC Davis.

Kay Ellen Werhun

Kay Ellen Werhun,
Director for Population Health Services
Lehigh Valley Health Network


Kay Ellen Werhun, DNP, MBA, RN, NE-BC, is the Director for Population Health Services at Lehigh Valley Health Network, an academic, community, Magnet-designated facility in Allentown, Pennsylvania. She develops and implements interventions to improve the health of attributed populations.

Kay received her Bachelor of Science in Nursing from Cedar Crest College in Allentown, PA, a Master of Science in Nursing and Master of Business Administration from DeSales University in Center Valley, PA, and a DNP in Nursing Leadership & Administration from the University of Pittsburgh. Kay is currently co-leads the Pennsylvania Northeast Region II Action Coalition to advance nursing. She teaches in the doctoral nursing program at DeSales University. Kay is a member of American College of Healthcare Executives and Sigma Theta Tau. She has published in peer reviewed journals and presented at national conferences. Her clinical expertise ranges from emergency care and trauma to chronic disease & medicine.

Currently she is responsible for the effective management of Community Care Teams which provide support to high risk patient populations in primary care practices.

Charlene McFeeley

Charlene McFeeley,
Vice President, Healthcare Initiatives, ExamMed
Managing Partner,
The River Practice


Charlene is Vice President, Healthcare Initiatives at ExaExamMed, the only universal healthcare technology platform that offers providers an ideal patient centered, complete model of care, both virtual and in-office.

Charlene is also a co-founder and managing partner of The River Practice. She is a Certified Family Nurse Practitioner with over 26 years of experience in many areas of healthcare including emergency medicine, urgent care, workers compensation and occupational health, primary care, health promotion/wellness in the workplace, corporate and university health, and healthcare/practice design and management.

Charlene obtained her BSN from University of Pittsburgh, and MSN and Family Nurse Practitioner certification from the West Virginia University. She has been National faculty at multiple universities for NPs and RNs in the many areas including Forensics. Charlene is a well- known speaker for attorneys, insurance carriers, corporations and medical professionals on a wide variety of topics (e.g. management of emergencies, spinal cord injuries, traumatic brain injuries, food borne illnesses, travel medicine and many more.) In addition, she performs national consulting and expert witness work on a variety of legal matters including sexual assault, life care planning, and negligence.
Charlene has a primary focus on occupational medicine, risk mitigation in the workplace, corporate and community safety and wellness, public health, and developing virtual care in practices and healthcare systems nationwide.

The River Practice consists of a unique blend of NPs, physicians, counselors and other key members with many decades of healthcare expertise, that provide services in the area of primary, occupational, behavioral, university, and CDL Care in the Johnstown, Ebensburg, Rices Landing and Carlisle areas of Pennsylvania.

Barbara Pyle

Barbara Pyle,
Western Maryland Health System, Founding Member, The River Practice


Barbara is a Certified Family Nurse Practitioner with over 35 years of healthcare experience in areas of primary care, rural health, hospital care, occupational health, workers’ compensation, student health and community health.

She received BSN and MSN from West Virginia University and MBA from Frostburg State University.

Barbara is a Certified Occupational Health Nurse Specialist and a certified medical examiner for FMCSA. She developed an occupational health program beginning in 1986 that remains operational today.

Barbara has mentored nurse practitioner students from many universities since 1996. She has spoken at regional, state and national levels. Currently, Barbara is affiliated with the Western Maryland Health System in primary care. She actively addresses issues of accountable care organization, Medicare Shared Savings Program and PCMH (patient centered medical home).

Barbara is also a founding member of The River Practice. The River Practice consists of a unique blend of NPs, physicians, counselors and other key members with many decades of healthcare expertise, that provide services in the area of primary, occupational, behavioral, university, and CDL Care in the Johnstown, Ebensburg, Rices Landing and Carlisle areas of Pennsylvania.

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