Webinar:
The Decisions You Must Make About Healthcare Digital Experience
Co-Sponsored by 
Overview
Webinar: Wednesday, November 1, 2023 at 1:00PM – 2:00 PM Eastern
Access and convenience are the standard by which all organizations—including healthcare organizations—are being judged. But all too often investment decisions are made about technology rather than experience. Please join us as John League,
Managing director of Digital health research at Advisory Board, explores the choices that this emerging standard gives healthcare about everything from AI, to experimentation, to telehealth, to ROI, to relationships with vendors.
Key takeaways:
- Steve Jobs was right: start with the customer experience and work backwards to the technology.
- You don’t need a stand-alone AI strategy.
- Most healthcare organizations need an incremental innovation approach.
Registration Details
- Registration is complimentary for qualified applicants
Speaker Biography
John League
Managing director, Digital health research at Advisory Board
John leads research on digital health and technology at Advisory Board. His team differentiates between digital reality and hype and investigates the competitive impact of technology on healthcare. He is responsible for developing Advisory Board's perspective on all things digital, including telehealth, artificial intelligence, digital inequity, and data.
In a previous role at Advisory Board, John led research on hospital philanthropy, covering fundraising campaigns, grateful patient programs, and clinician engagement. John holds degrees in music from the University of Louisville and the University of North Texas, and he earned the Chartered Financial Analyst (CFA) designation.
John advocates for a strategic and equitable approach to digital health. He consistently encourages organizations to account for the many ways digital inequity presents in their communities and potentially undermines their much-needed digital solutions. His perspective has been featured in The Washington Post, NEJM Catalyst, and the Associated Press.